Refund policy

Due to food safety standards, we do not accept returns on opened or used products.

Damaged, defective, or incorrect items: If your order arrives damaged, defective, or incorrect, please contact us at sales@41starcapital.com within 7 days of delivery with your order number and a photo of the issue. We will provide a replacement or a full refund — you will not be required to send the item back to us.

Lost or missing packages: If tracking shows your package as delivered but you did not receive it, or if your package appears lost in transit, please contact us within 7 days of the expected delivery date so we can investigate with the carrier and arrange a resolution.

Unopened, unused products: We are unable to accept returns of unopened products for reasons other than the above (e.g., change of mind).

Refunds, when applicable, are issued to the original payment method within 5–10 business days of approval.

This policy does not affect any statutory rights you may have under applicable consumer protection law.